Introduction to Crisis Management and Crisis Communication

Colorado examines the first moments of an organizational crisis and the preparation that helps people respond. Communication choices connect with who is involved and how a crisis plan is organized. It suits learners who want a foundation for identifying responsibilities and uncertainty before preparing messages about an incident.

What you will learn

• Identify participants in crisis management.
• Review communication choices in an initial response.
• Explore the structure and use of a crisis plan.

Who this suits

Beginners interested in crisis management and communication; no work experience is required by the provider.

Before you enroll

Build a communication plan around verified information and a clearly identified audience. Check factual claims, permissions and disclosure requirements before using material publicly. Practice with fictional organizations and incidents; course exercises do not create media relationships or guarantee coverage. In a real crisis, coordinate communication with the people responsible for the response.

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Put it into practice

Outline the first response to a fictional incident. Separate confirmed facts, unanswered questions, responsible contacts and a plan for the next update without speculating about causes.

Source and review

This overview is based on the provider's published information, checked on 12 October 2026. It is an editorial assessment, not a claim that we completed the resource. Time filters are approximate study ranges; projects and exercises can take longer.

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