Assertiveness Masterclass - How to be Assertive & Likeable

Chris Croft examines the practical side of confidence through assertive communication. Personal scripts, body language, listening and emotional responses lead into boundaries and difficult conversations. This is a communication-focused option for learners who want to express a need clearly while understanding the other person’s position, with self-assessments and examples to help them review their approach.

What you will learn

• Recognize passive, assertive and aggressive responses.
• Practice boundaries and clear communication.
• Review difficult conversations and emotional responses.

Who this suits

Mixed levels is an editorial classification because a formal level is not shown. The provider estimates two weeks at ten hours weekly, including exercises. Its focus is applied communication rather than general self-esteem alone.

Before you enroll

Treat confidence exercises as skills practice and reflection, with progress judged in specific situations over time. Marketing phrases about instant transformation or permanent results do not establish an outcome for an individual learner. Preview the teaching style and choose exercises that fit your circumstances. Keep personal reflection notes private and use fictional situations for shared activities. Course completion certificates record educational participation; these courses do not award a clinical qualification. Assertiveness practice should respect other people’s boundaries as well as your own.

Coursera offers paid enrollment or subscription access. Check the enrollment screen for assessment and certificate terms, trials and any financial-aid options. Provider access terms can change; review them before paying.

Put it into practice

Draft a response to a fictional request that exceeds your capacity. State the boundary clearly, acknowledge the other person’s goal and offer a realistic alternative. Review whether the wording is respectful and specific.

Source and review

This overview is based on the provider's published information, checked on 12 October 2026. It is an editorial assessment, not a claim that we completed the resource. Time filters are approximate study ranges; projects and exercises can take longer.

View the curriculum and current access options at Coursera.

How YellowCourse describes and checks learning resources.