Introduction to Business Analysis

IBM introduces the business analyst’s role before studying the analysis process and practical applications. A final project follows the core modules. The course connects process modeling, requirements and stakeholder engagement with the wider business problem, making it a starting point before a specialist course in elicitation or automation.

What you will learn

• Describe the business analyst’s role and process.
• Relate modeling and requirements to a business problem.
• Explain why stakeholder engagement matters in analysis.

Who this suits

Beginners; no degree or programming experience is required. IBM recommends basic computer literacy and familiarity with Microsoft Office.

Before you enroll

Use a fictional business case for practice. Compare the evidence behind a proposed change with its assumptions, and check how you would evaluate the result before recommending implementation.

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Put it into practice

Describe a fictional service problem and identify its stakeholders. Separate observed facts from assumptions before proposing a requirement.

Source and review

This overview is based on the provider's published information, checked on 12 October 2026. It is an editorial assessment, not a claim that we completed the resource. Time filters are approximate study ranges; projects and exercises can take longer.

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