AI Literacy in the Workplace

BSI connects AI literacy with everyday work such as writing, planning and communication. Prompting and output review sit alongside ethics, bias and data protection. It suits employees who want shared language for discussing AI use and a way to evaluate a small workplace task before relying on a generated answer or sending information to a tool.

What you will learn

• Identify possible AI assistance in everyday work.
• Write prompts and review generated outputs.
• Consider ethics, bias and data-protection questions.

Who this suits

Beginners seeking a short workplace introduction, particularly employees who need to discuss responsible tool use within their organization’s policies.

Before you enroll

Check an AI system’s output against evidence and a clear task requirement. Use fictional or public data for exercises, consider privacy and bias, and distinguish a useful demonstration from reliable performance in production. Accounts, usage limits and subscription features vary across tools; review current terms before depending on a particular feature.

Coursera offers paid enrollment or subscription access. Check the enrollment screen for assessment and certificate terms, trials and any financial-aid options. Provider access terms can change; review them before paying.

Put it into practice

Review a fictional task and decide what information an AI tool would need. Draft a prompt using public or invented details, then document what a human must verify.

Source and review

This overview is based on the provider's published information, checked on 12 October 2026. It is an editorial assessment, not a claim that we completed the resource. Time filters are approximate study ranges; projects and exercises can take longer.

View the curriculum and current access options at Coursera.

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